The problem with this B/S argument (and sorry to be rude, but it IS b/s), is that most of the other soaps in existence have managed to move with the times and still remain true to their roots/still feel like the same show. H&A hasn't. The current producers just wanted to make a totally different show. They kept the brand name, and some characters around, to fool the masses that they're still watching H&A.
Assuming that the people who dislike how much the show has changed just want it to be like it was in the 90s, is a very patronising and belittling response. No, I absolutely don't want it to be like it was in the 90s. I want it to be a modern version of Home and Away. Not whatever the hell it's been turned into by people who had no interest in keeping it the same show.